Aqueous Diagnostics
Company Overview
Delivering Scalable Logistics Solutions for a Fast-Growing Start-Up
Company: Aqueous Diagnostics, LLC
Location: Phoenix, AZ
Industry: Diagnostic Testing
Founded: 2024
Aqueous Diagnostics is a healthcare innovator bringing diagnostic testing directly to patients—whether at home or in specialized lab settings. Their mission: empower individuals to actively manage their health, reduce healthcare costs, and improve outcomes.
The Problem
- Infrastructure Challenge – As a new company, Aqueous lacked established warehousing and logistics capabilities.
- Critical Decision Point – The team needed to determine whether to build internal infrastructure or outsource to an experienced logistics provider.
- Limited Resources – Without the scale, capital, or operational expertise to manage fulfillment in-house, internal development posed significant risk.
- Need for Reliability – From launch, Aqueous required a trusted partner to deliver consistent, efficient distribution to support business growth and customer trust.
Solution
Aqueous chose NDC as their third-party logistics (3PL) partner, tapping into NDC’s storage, pick, pack, and ship capabilities. This decision was based not only on NDC’s competitive pricing but also on the strategic value of gaining access to NDC’s expansive network of 1,900 member companies.
“We quickly saw the advantages in partnering with NDC for both 3PL and warehousing. It created efficiencies and opened doors.”
— Jon Stamm
The Results
With NDC as their logistics backbone, Aqueous was able to launch smoothly and meet delivery expectations without delays or disruptions.
- 100% on-time shipment performance, including both warehouse and member orders
- Seamless integration of 3PL services from day one
- Strong and reliable communication with a service-first team
“The experience has been very pleasant. We’re extremely happy with NDC’s performance.”
— Jon Stamm
Final Thoughts
For start-ups and growing companies in healthcare, NDC offers a ready-made solution that’s hard to beat.
“Not sure you’ll find a better solution in healthcare. Pricing is reasonable, performance has been flawless, and the team is always willing to help.”